Frequently Asked Questions

About Tutor Solutions

What is Tutor Solutions?
Tutor Solutions LLC is Charlotte’s premier academic coaching and college-prep collective. We serve families who value excellence, privacy, and personalized attention. Every program blends one-on-one instruction, mentorship, and measurable growth plans—helping students perform confidently in school and beyond.

Where are you based?
We proudly serve families across SouthPark, Ballantyne, Waxhaw, Myers Park, and Uptown Charlotte, with select in-home and private-office sessions available. Virtual sessions are also offered nationwide.

What makes you different?
We combine elite instruction with strategic coaching. Sessions are curated around each student’s goals, mindset, and long-term potential—not just their homework. Parents describe it as a concierge-level tutoring experience.

Tutors & Coaches

Who are your tutors?
Our tutors are high-achieving professionals, former educators, and top university graduates who have demonstrated mastery in their subjects and excellence in communication. Every team member is hand-selected for both expertise and character.

Do you offer specialized coaching?
Yes. In addition to academic subjects, we offer executive-function coaching, STEM enrichment, test-prep intensives, and full-service college-admissions guidance—including essay strategy, scholarship advising, and interview prep.

Scheduling & Availability

How do I book a session?
Complete the Contact Form on our website. Once submitted, our coordination team will contact you to finalize placement, confirm details, and design your personalized learning plan. Or book directly Here.

Can I work with the same tutor each week?
Absolutely. Consistency is a core value of Tutor Solutions. We reserve recurring time slots for families who prefer an ongoing relationship with a single coach.

Do you offer in-person sessions?
Yes — we provide in-home tutoring, private library meet-ups, and office sessions throughout the Charlotte metro area. For students outside North Carolina, virtual coaching maintains the same level of engagement and results.

Rates & Payment

What are your rates?
Standard academic sessions begin at $100 per hour, and premium college-prep or strategy consultations are $500 per hour.

How is payment handled?
Payment is processed securely through our online booking portal. Recurring clients may opt for auto-billing or monthly retainers for convenience.

Do you offer packages or family plans?
Yes — multi-session bundles and sibling packages are available.

Policies & Rescheduling

What is your cancellation policy?
To honor our tutors’ time, sessions canceled or rescheduled within 24 hours are subject to a 50 percent fee. No-shows are billed in full. We understand emergencies happen and always aim to accommodate with notice.

How do I reschedule a session?
Simply reply to your confirmation email or contact our support team at least 24 hours before your appointment. We’ll gladly find a new time.

What if my tutor cancels?
In the rare event your tutor is unavailable, we provide a replacement tutor of equal or greater qualification or reschedule at no cost.

Getting Started & Progress

How do I get started?
Complete our Contact Form or book a Complimentary Academic Consultation. We’ll discuss goals, learning style, and fit before pairing you with a specialist coach.

Do parents receive updates?
Yes. Progress summaries are provided periodically, highlighting mastered concepts, growth areas, and next steps. We value transparency and measurable improvement.

How soon can we see results?
Many students experience noticeable progress after 2–3 sessions. Long-term growth comes from consistency and the customized plans we build together.

Contact & Support

How can I reach Tutor Solutions?
Email us at info@tutorsolutionsllc.com or fill out the contact form on our website. For urgent matters, families receive direct text access to their assigned coordinator.